Shipping Policy

Home  |  Shipping Policy

Welcome to Insieme!

We are committed to ensuring a seamless shopping experience, from the moment you place your order to the delivery of your products. Please review our shipping, return, and refund policies to understand the terms of your purchase.

Orders are processed within 1-3 business days, excluding weekends and holidays. Once shipped, you will receive a confirmation email with tracking information.

  • Shipping times vary based on your location and selected shipping method.
  • Delays may occur due to factors beyond our control, such as weather or carrier issues.
  • Shipping fees are calculated at checkout and depend on the destination and weight of the products.
  • Insieme is not responsible for incorrect shipping addresses provided during checkout.

We accept returns of unused, undamaged products in their original packaging within 14 days of delivery.

  • To initiate a return, contact our customer support team with your order details and reason for return.
  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
  • Once the return is received and inspected, a refund will be issued to your original payment method.

Refunds are processed within 5-7 business days after the returned product is received and approved.

  • Shipping fees are non-refundable, except in cases of defective or incorrect products.
  • If a refund is denied due to product damage or signs of use, the item will be returned to you at your expense.
  • Refunds may take additional time to appear on your account, depending on your bank or payment provider.

Exchanges are allowed for defective or damaged products. Contact customer support to arrange an exchange.

For questions or assistance regarding shipping, returns, or refunds, please reach out to our customer support team.

Insieme Customer Support

Thank you for choosing Insieme. We are here to help with any questions or concerns!

Pin It on Pinterest